Privacy Policy

Privacy Policy

COCOSUBA (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and strives to appropriately manage and safeguard the personal information it holds based on the following basic principles.

1. Basic Policy on Personal Information Protection

  • The Company complies with applicable laws and this Privacy Policy regarding the protection of personal information.
  • The Company establishes necessary policies, internal regulations, and contractual agreements to ensure the proper handling of personal information and informs all employees to maintain and improve practices.
  • The Company takes necessary and reasonable security measures to prevent the leakage, loss, or alteration of personal information and implements these measures effectively.
  • The Company collects personal information through lawful and fair means.
  • The Company obtains consent or provides notification and disclosure regarding the purpose of personal information usage at the time of collection.
  • The Company sincerely responds to requests for disclosure, correction, suspension of use, etc., of personal information.
  • The Company uses personal information within the scope of the purposes outlined in this Privacy Policy.

2. Handling of Personal Information

Name of the Personal Information Handling Business Operator

KOKOSUBA

Collection of Personal Information

The Company collects personal information necessary for providing its products and services (including new product offerings and after-sales services). The collection process complies with the Act on the Protection of Personal Information and other applicable laws and regulations.

Purpose of Use of Personal Information

Customer personal information will be used for the following purposes:

  • Provision of photo wedding services
  • Rental and sales of wedding attire
  • Photography and album production
  • Provision of hair and makeup styling services
  • Travel arrangements related to photography sessions
  • New product offerings and after-sales services
  • Marketing activities and market trend analysis

Call Recording

The Company may record phone conversations for purposes such as call verification and service quality improvement.

3. Shared Use of Personal Information

Personal Data to be Shared

Name, address, phone number, email, date of birth, occupation, shooting date, shooting location, etc.

Scope of Shared Users

Partner photographers, hair and makeup artists, travel agencies affiliated with the Company.

Purpose of Shared Use

Same as the purposes specified in this Privacy Policy.

Entity Responsible for Managing Shared Personal Data

KOKOSUBA

4. Provision of Personal Information to Third Parties

The Company does not provide customers' personal information to third parties except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property
  • When particularly necessary for improving public health or promoting the sound growth of children
  • When cooperating with government agencies or local authorities in the execution of legal duties
  • When academic research institutions require the data for research purposes
  • When the customer has given explicit consent

5. Disclosure and Correction Requests

If a customer requests disclosure, correction, deletion, or suspension of use of their personal information, the Company will respond in accordance with its prescribed procedures.

6. Security Measures for Personal Information

The Company implements the following security measures to ensure the safe management of personal information:

  • Formulation of Basic Policies: Establishing compliance and complaint-handling systems.
  • Organizational Security Measures: Appointing responsible personnel and conducting internal audits.
  • Personnel Security Measures: Employee training and enforcement of confidentiality obligations.
  • Physical Security Measures: Managing office access and preventing theft or loss of information.
  • Technical Security Measures: Access control and countermeasures against unauthorized access to information systems.

7. Cookies (Cookie Policy)

The Company may use cookies for the following purposes:

  • Providing authentication services
  • Displaying advertisements relevant to customers' interests
  • Analyzing site usage
  • Implementing security measures

Customers can manage cookies through their browser settings, but disabling cookies may limit the availability of some services.

8. Contact for Personal Information Inquiries

For inquiries regarding the handling of personal information, please contact:

Personal Information Inquiry Desk
E-mail: privacy@kokosuba.com

9. Review and Improvement

The Company will review and improve its handling of personal information as necessary.

Enacted: January 30, 2025
COCOSUBA